Privacy Policy

Introduction

VoltMotion ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, voltmotion.com, and use our services. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.

We are a data controller under the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018. Our details are provided at the end of this policy.

1. Information We Collect

We collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data

Personally identifiable information, such as your name, email address, postal address, phone number, and other similar contact data, is collected when you voluntarily provide it to us. This typically occurs when you:

• Request a quote or consultation;
• Subscribe to our newsletter or marketing emails;
• Fill out a form on our website;
• Correspond with us via phone, email, or otherwise;
• Apply for a job or career opportunity.

Derivative Data

Our servers automatically collect information when you access or use our Site. This "Derivative Data" may include internet protocol (IP) address, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and location data.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site. For more details, please refer to our Cookie Policy.

2. How We Use Your Information

We only collect and use your personal data when we have a legitimate reason for doing so. We process your personal data for the following purposes:

• To provide and maintain our services: Including processing your requests, managing fleet inquiries, and providing customer support.
• To communicate with you: Responding to your inquiries, sending you technical notices, updates, security alerts, and support and administrative messages.
• To marketing and promotional purposes: With your consent, we may send you information about our products, services, and events that we believe may interest you. You may opt out of these communications at any time.
• To improve our services: Analyzing usage trends and preferences to enhance the functionality and user experience of our website.
• To comply with legal obligations: Detecting, preventing, and addressing technical issues and fraud; and complying with our legal obligations.

The legal basis for processing your data depends on the service you use and how you interact with us. Typically, we rely on contract, legal obligation, legitimate interests, or consent.

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties without your consent, except as described in this policy. We may share your information in the following circumstances:

• Service Providers: We may employ third-party companies to facilitate our Service, to provide the Service on our behalf, to perform Service-related services, or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• Business Transfers: In the event that we are involved in a merger, acquisition, or sale of assets, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
• Legal Requirements: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, potential threats to the physical safety of any person, or violations of our Terms of Service.

4. International Data Transfers

Your information will be processed in the United Kingdom. As we operate globally, we may transfer your data to countries outside the UK. If we transfer your data outside the UK, we ensure a similar degree of protection is afforded to it by ensuring one of the following safeguards is implemented: use of standard contractual clauses approved by the UK government, or you consent to the transfer.

5. Data Retention

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Typically, data is retained for the duration of our business relationship with you and for a period of 7 years following the termination of that relationship, unless a longer retention period is required by law.

6. Your Rights and Choices

Under the UK GDPR, you have certain rights regarding your Personal Data. We aim to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you. Your rights are:

• Access: You have the right to request a copy of the Personal Data we hold about you.
• Rectification: You have the right to request correction of any inaccurate or incomplete data we hold about you.
• Erasure: You have the right to request the deletion of your Personal Data under certain conditions.
• Restriction of Processing: You have the right to request that we restrict the processing of your personal information under certain conditions.
• Object to Processing: You have the right to object to our processing of your personal information.
• Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise these rights, please contact us using the details provided below.

7. Security of Data

We take reasonable measures to help protect information about you from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

8. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy frequently for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, the data we hold about you, or if you would like to exercise your rights, please contact our Data Protection Officer: